Refund Policy
At Nicetraders, we value your satisfaction and strive to ensure a seamless shopping experience. Please review our Refund Policy to understand the terms and conditions for requesting a refund.
1. Eligibility for Refunds 1.1 Refunds are applicable under the following conditions:
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You receive a damaged or defective product.
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The product delivered is incorrect or does not match your order.
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Your order is canceled before it is shipped.
1.2 Refunds are not applicable for:
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Perishable goods such as fresh fruits, vegetables, and dairy products, unless damaged or spoiled upon delivery.
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Items purchased during sales or promotions, unless explicitly stated.
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Change of mind or personal preferences after delivery.
2. Refund Request Process 2.1 To request a refund:
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Contact us within in 24 hours of receiving the product.
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Provide your order number, proof of purchase, and photographs (if applicable).
2.2 Refund requests can be made via:
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Email: [support@nicetraders.store]
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Phone: +91 99850 65434
3. Refund Approval 3.1 Once your refund request is received, we will:
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Verify the claim and assess its eligibility.
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Notify you of the approval or rejection of your refund request within in 3 business days.
3.2 If approved, the refund will be p to your original payment method.
4. Refund Timeline 4.1 Refunds are typically credit within 7-10 business days of approval. 4.2 The exact time may vary depending on your payment provider or bank.
5. Shipping Costs 5.1 If the refund is approved due to an error on our part incorrect or damaged product , shipping costs will be refunded. 5.2 For other reasons, shipping costs are non-refundable, and return shipping charges may apply.
6. Exceptions 6.1 Nicetraders reserves the right to refuse refunds for items that:
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Are not returned in their original condition.
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Show signs of tampering or misuse.
7. Contact Us For questions or assistance regarding refunds, please contact our customer support team:
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Email: [support@nicetraders.store]
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Phone: +91 99850 65434
We are here to help and ensure your shopping experience with Nicetraders is pleasant and worry-free!
